Terms of Service

Welcome to our website. This website is provided by VREnergy. By accessing this website, you agree to comply with the following terms and conditions.

1/ Service Description

We provide energy services, including supply, installation, maintenance, and repair of energy devices such as solar panels, solar energy systems, and energy storage systems. We are committed to providing high-quality services and ensuring that the devices supplied meet the highest quality standards.

2/ Payment Terms

We will provide you with a quote before starting the service. You must pay the full value of the service provided before we begin providing that service. We may require a deposit before commencing the service. We accept the following payment methods: cash, bank transfer, and credit cards.

3/ Contracts

We will provide you with a contract after you have accepted our quote. This contract will clearly define the services provided, the value of the service, and the timeline for service delivery. The contract will be signed by both parties and is a legal agreement between you and us.

4/ Cancellation Terms

You may cancel the service at any time before we start providing that service. However, if you cancel the service within 24 hours before we commence providing the service, we may charge a cancellation fee or retain your deposit.
If we have to cancel the service due to reasons beyond our control, we will notify you in advance and refund the full amount you have paid for that service.

5/ Protection of Personal Information

We are committed to protecting your personal information and only use that information for the purpose of providing the service. We do not share your information with any third parties unless authorized by you or required by law.

6/ Changes to Service Terms

We may change these service terms at any time. We will notify you of any changes on our website. Continuing to use our service after these changes take effect implies your agreement with the new service terms.

7/ Limitation of Liability

We are not responsible for any damages arising from the use of our services, except in cases where clear evidence shows that we have violated the service terms or current laws.

8/ Applicable Law

These service terms are governed and interpreted under the laws of Vietnam. Any disputes arising from or related to these service terms will be resolved through arbitration or the legal system of Vietnam.
If you have any questions or requests regarding these service terms, please contact us at 394/5 Chiêu Liêu Ward, Tân Đông Hiệp Ward, Dĩ An City, Bình Dương Province, Vietnam. We will try to respond to your inquiries as soon as possible.

9/ Final Terms

These service terms constitute the entire agreement between you and us regarding the use of our services and supersede all previous agreements, understandings, or commitments, whether oral or written, between you and us on this matter.
If any term in these service terms is deemed invalid or unenforceable, it will not affect the validity of the other terms in this agreement.

Thank you for using our services!